Accessibility Statement
The Manggha Museum of Japanese Art and Technology undertakes to ensure the accessibility of its website in accordance with the Act of 4 April 2019 on the Web Accessibility of Public Entities’ Websites and Mobile Applications. This Accessibility Statement applies to the website www.manggha.pl.
Date of website publication: 2018-09-01
Date of last significant update: 2019-10-01
The website is partly compliant with the Act of 4 April 2019 on the Digital Accessibility of Public Entities’ Websites and Mobile Applications, due to instances of non-compliance or exclusions identified below:
There are no alternative descriptions for some of the photographs and other non-textual content. The Museum is in the process of adding missing alternative descriptions to archival and current materials.
Keyboard navigation is not entirely logical and completely aligned with the visual characteristics of the website.
The statement was reviewed on 2025-03-31. The review was performed on the basis of the self-assessment conducted by the Manggha Museum of Japanese Art and Technology.
In February 2025, the Manggha Museum conducted an internal audit of its website with regard to the Web Content Accessibility Guidelines (WCAG). As a result of that analysis, web accessibility has been elevated to a key priority in the Manggha Museum’s action plan to improve accessibility for people with special needs.
If you experience problems with our web accessibility, please contact the person responsible for this area on behalf of the Museum, Ewa Mazurkiewicz, either by email at ewa.mazurkiewicz@manggha.pl or telephone at +48 570 433 284.
Our Accessibility Coordinator is Izabela Stąpor. She can be contacted by email at izabela.s@manggha.pl or telephone at +48 786 622 966.
Requests for facilitating access to inaccessible information and demands for ensuring the accessibility of inaccessible content should be sent solely to the Museum Office: muzeum@manggha.pl.
You have the right to request ensuring the accessibility of the website, the mobile application or a component of either of the above. You may also request the provision of indicated information by an alternative mode of access, for example, by having a digitally inaccessible document read aloud or demanding a description of the content of a video that lacks audio description, etc.
Such a request should specify the particulars of the person lodging the request, identify the website and webpage or mobile application, and the form of contact required. If you declare the need to receive the information using an alternative mode of access, the mode of conveying such information that is convenient for you should also be specified.
The Museum should fulfil the request without delay, but in no event later than 7 days of the date when you make your request. If meeting this time limit proves impossible, the Museum shall forthwith inform you of the time when fulfilling your request will be possible; provided, however, that this shall not be more than 2 months of the date when your request was communicated. If ensuring such web accessibility proves impossible, the Museum may offer an alternative mode of access to the required information.
In the event when the Museum refuses to meet your request for accessibility or an alternative mode of access to information, you may lodge a complaint regarding the accessibility of the website or the mobile application, or a component of either of the above. After the procedure described above has been completed without producing the required result, you may also file a request with the Polish Ombudsman (Commissioner for Human Rights).
The Museum’s website provides general information on its activity and objects as an institution, in the form of machine-readable text, easy-to-read text (ETR), and video recordings in Polish Sign Language (PSL).
The Museum ensures communication accessibility for individuals with special needs using a variety of means and methods of communication. A contact form is available on its website, www.manggha.pl. The Museum can also be contacted by email, text message, and audio-video communications (including tools provided by web communication platforms).
The reception area of the Manggha Museum’s main building offers a Polish Sign Language video interpreting service, free of charge. The online connection is made via a device at the reception desk. Visitors are encouraged to use this service when purchasing tickets and inquiring about exhibitions and other activities at the Museum. The service is available Tuesday through Friday (except public holidays) between 10:00 am and 3:00 pm. The location of the device is indicated by a graphic containing the sign language symbol (image of signing hands).
The current Accessibility Coordinator at the Manggha Museum can communicate in Polish Sign Language. She holds a B2 level language certificate. By making a prior appointment, you can meet with her and obtain information about the Museum’s activity and objects in PSL (form of contact: in person at the Museum).
The Museum does not hold any hearing assistive devices or systems (induction loop or FM systems, etc.).
The Museum provides information about the layout of the rooms and areas accessible to visitors in visual, tactile, and audio formats (with assistance from reception staff). The reception desks offer free maps of the Museum buildings and grounds using high-contrast ratios (downloadable as black and white PDFs), and in the form of tactile graphics on swell paper with annotations in Braille.
The Manggha Museum has a very limited number of parking spaces. There are no dedicated spaces for vehicles used by people with disabilities. The Museum encourages visitors with mobility disabilities to contact its reception desk in advance to reserve a parking space. Our staff will make efforts to assist them based on the current availability of parking spaces.
The car park (accessible from Sandomierska Street) is paved with cobblestones of uneven surface, as is the driveway linking the car park level to the level of the Museum’s main entrance accessible directly from Marii Konopnickiej Street. This driveway is relatively steep and not fitted with any handrails. If a wheelchair user wishes to use this driveway, it is advisable to ask their companion or a Museum employee to assist them (and necessary to contact the Museum by telephone beforehand in the latter case). Consequently, we recommend using the main access from Marii Konopnickiej Street (no parking).
There are two wheelchair ramps in the main access area along Marii Konopnickiej Street, one leading up to the entrance of the main building and the other to the entrance of the Europe–Far East Gallery. These have a smooth surface and are fitted with handrails.
The ramp leading to the main building from Marii Konopnickiej Street is relatively long. For elderly wheelchair users and those of limited physical capabilities, it is advisable to be accompanied by an assisting companion. If a solo visit is intended and the visitor feels they might use some assistance, they are advised to contact the Museum reception desk in advance.
The ramp leading to the Europe–Far East Gallery from Marii Konopnickiej Street is quite short and can be comfortably used by wheelchair users.
All the levels of the Europe–Far East Gallery can be accessed by lift (elevator in US English).
The Manggha Museum building is not fitted with a lift. To facilitate moving between its two storeys, an automated stairlift has been installed. The Museum’s internal procedures require such movements to be assisted by a Museum employee trained to provide such assistance. This equipment is primarily dedicated for people with mobility disabilities who find using stairs difficult or impossible. Both storeys have separate entrances from the outside. Visitors who do not feel comfortable using the stairlift inside can access the required storey from the Museum grounds. It needs to be pointed out that the access door from the car park level (Level -1, entrance into the auditorium lobby) is not always available for free access. It is advisable to contact the reception desk in advance so the staff can facilitate comfortable access to the indoor space chosen by the visitor.
The Museum buildings are fitted with toilets for people with disabilities.
The toilets in the main building offer little room for manoeuvring. Remodelling with a view to improving their comfortable use has been designated as one of the key priorities in the Manggha Museum’s action plan to improve accessibility for people with special needs.
A toilet with comfortable manoeuvring space is located in the Europe–Far East Gallery, near the reception desk in that building, which is right next to the main Museum building.
The Museum allows entry to visitors accompanied by a recognised assistance dog, defined as a properly trained and marked dog. A person using such a dog’s assistance should carry a certificate confirming the dog’s status as such and veterinarian certification of the required vaccinations.
For any questions relating to accessibility, please contact the Manggha Museum’s Accessibility Coordinator by email or telephone:
Izabela Stąpor
e-mail: izabela.s@manggha.pl
telephone: +48 786 622 966
Date of website publication: 2018-09-01
Date of last significant update: 2019-10-01
The website is partly compliant with the Act of 4 April 2019 on the Digital Accessibility of Public Entities’ Websites and Mobile Applications, due to instances of non-compliance or exclusions identified below:
There are no alternative descriptions for some of the photographs and other non-textual content. The Museum is in the process of adding missing alternative descriptions to archival and current materials.
Keyboard navigation is not entirely logical and completely aligned with the visual characteristics of the website.
The statement was reviewed on 2025-03-31. The review was performed on the basis of the self-assessment conducted by the Manggha Museum of Japanese Art and Technology.
In February 2025, the Manggha Museum conducted an internal audit of its website with regard to the Web Content Accessibility Guidelines (WCAG). As a result of that analysis, web accessibility has been elevated to a key priority in the Manggha Museum’s action plan to improve accessibility for people with special needs.
Feedback and Contact
If you experience problems with our web accessibility, please contact the person responsible for this area on behalf of the Museum, Ewa Mazurkiewicz, either by email at ewa.mazurkiewicz@manggha.pl or telephone at +48 570 433 284.
Our Accessibility Coordinator is Izabela Stąpor. She can be contacted by email at izabela.s@manggha.pl or telephone at +48 786 622 966.
Requests for facilitating access to inaccessible information and demands for ensuring the accessibility of inaccessible content should be sent solely to the Museum Office: muzeum@manggha.pl.
You have the right to request ensuring the accessibility of the website, the mobile application or a component of either of the above. You may also request the provision of indicated information by an alternative mode of access, for example, by having a digitally inaccessible document read aloud or demanding a description of the content of a video that lacks audio description, etc.
Such a request should specify the particulars of the person lodging the request, identify the website and webpage or mobile application, and the form of contact required. If you declare the need to receive the information using an alternative mode of access, the mode of conveying such information that is convenient for you should also be specified.
The Museum should fulfil the request without delay, but in no event later than 7 days of the date when you make your request. If meeting this time limit proves impossible, the Museum shall forthwith inform you of the time when fulfilling your request will be possible; provided, however, that this shall not be more than 2 months of the date when your request was communicated. If ensuring such web accessibility proves impossible, the Museum may offer an alternative mode of access to the required information.
In the event when the Museum refuses to meet your request for accessibility or an alternative mode of access to information, you may lodge a complaint regarding the accessibility of the website or the mobile application, or a component of either of the above. After the procedure described above has been completed without producing the required result, you may also file a request with the Polish Ombudsman (Commissioner for Human Rights).
Information and Communication Accessibility
The Museum’s website provides general information on its activity and objects as an institution, in the form of machine-readable text, easy-to-read text (ETR), and video recordings in Polish Sign Language (PSL).
The Museum ensures communication accessibility for individuals with special needs using a variety of means and methods of communication. A contact form is available on its website, www.manggha.pl. The Museum can also be contacted by email, text message, and audio-video communications (including tools provided by web communication platforms).
The reception area of the Manggha Museum’s main building offers a Polish Sign Language video interpreting service, free of charge. The online connection is made via a device at the reception desk. Visitors are encouraged to use this service when purchasing tickets and inquiring about exhibitions and other activities at the Museum. The service is available Tuesday through Friday (except public holidays) between 10:00 am and 3:00 pm. The location of the device is indicated by a graphic containing the sign language symbol (image of signing hands).
The current Accessibility Coordinator at the Manggha Museum can communicate in Polish Sign Language. She holds a B2 level language certificate. By making a prior appointment, you can meet with her and obtain information about the Museum’s activity and objects in PSL (form of contact: in person at the Museum).
The Museum does not hold any hearing assistive devices or systems (induction loop or FM systems, etc.).
Architectural Accessibility
The Museum provides information about the layout of the rooms and areas accessible to visitors in visual, tactile, and audio formats (with assistance from reception staff). The reception desks offer free maps of the Museum buildings and grounds using high-contrast ratios (downloadable as black and white PDFs), and in the form of tactile graphics on swell paper with annotations in Braille.
Parking
The Manggha Museum has a very limited number of parking spaces. There are no dedicated spaces for vehicles used by people with disabilities. The Museum encourages visitors with mobility disabilities to contact its reception desk in advance to reserve a parking space. Our staff will make efforts to assist them based on the current availability of parking spaces.
Driveways and Ramps
The car park (accessible from Sandomierska Street) is paved with cobblestones of uneven surface, as is the driveway linking the car park level to the level of the Museum’s main entrance accessible directly from Marii Konopnickiej Street. This driveway is relatively steep and not fitted with any handrails. If a wheelchair user wishes to use this driveway, it is advisable to ask their companion or a Museum employee to assist them (and necessary to contact the Museum by telephone beforehand in the latter case). Consequently, we recommend using the main access from Marii Konopnickiej Street (no parking).
There are two wheelchair ramps in the main access area along Marii Konopnickiej Street, one leading up to the entrance of the main building and the other to the entrance of the Europe–Far East Gallery. These have a smooth surface and are fitted with handrails.
The ramp leading to the main building from Marii Konopnickiej Street is relatively long. For elderly wheelchair users and those of limited physical capabilities, it is advisable to be accompanied by an assisting companion. If a solo visit is intended and the visitor feels they might use some assistance, they are advised to contact the Museum reception desk in advance.
The ramp leading to the Europe–Far East Gallery from Marii Konopnickiej Street is quite short and can be comfortably used by wheelchair users.
Lifts
All the levels of the Europe–Far East Gallery can be accessed by lift (elevator in US English).
The Manggha Museum building is not fitted with a lift. To facilitate moving between its two storeys, an automated stairlift has been installed. The Museum’s internal procedures require such movements to be assisted by a Museum employee trained to provide such assistance. This equipment is primarily dedicated for people with mobility disabilities who find using stairs difficult or impossible. Both storeys have separate entrances from the outside. Visitors who do not feel comfortable using the stairlift inside can access the required storey from the Museum grounds. It needs to be pointed out that the access door from the car park level (Level -1, entrance into the auditorium lobby) is not always available for free access. It is advisable to contact the reception desk in advance so the staff can facilitate comfortable access to the indoor space chosen by the visitor.
Toilets
The Museum buildings are fitted with toilets for people with disabilities.
The toilets in the main building offer little room for manoeuvring. Remodelling with a view to improving their comfortable use has been designated as one of the key priorities in the Manggha Museum’s action plan to improve accessibility for people with special needs.
A toilet with comfortable manoeuvring space is located in the Europe–Far East Gallery, near the reception desk in that building, which is right next to the main Museum building.
Assistance Dogs
The Museum allows entry to visitors accompanied by a recognised assistance dog, defined as a properly trained and marked dog. A person using such a dog’s assistance should carry a certificate confirming the dog’s status as such and veterinarian certification of the required vaccinations.
For any questions relating to accessibility, please contact the Manggha Museum’s Accessibility Coordinator by email or telephone:
Izabela Stąpor
e-mail: izabela.s@manggha.pl
telephone: +48 786 622 966